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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ATeam Appliance Install LLC

March 4, 2026

5  out of  5
rating by ATeam Appliance Install LLC
"Good job Luz !!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Lynne LoSecco

March 4, 2026

5  out of  5
rating by Lynne LoSecco
"I had had it with Allstates prices and service. Got a letter from Roger and rolled the dice. Called him and he was extremely accessible and responsive from the start. Plus he gets my sense of humor. After discussing needs and details, and after doing my due diligence looking at other companies, we decided to go with State Farm and Roger. He got me better coverage and at prices I could live with. Plus he likes my dog and so does his assistant, Pam."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Roger Ellsworth’s Team. "
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Brandie Mills

March 4, 2026

5  out of  5
rating by Brandie Mills
"Pam F. with State Farm Insurance is the best representative in the Midwest! Professional, always providing prompt customer service, and genuinely cares for State Farm's clients! She always goes the extra mile to help me understand policies and procedures! Thanks Pam!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jill

February 12, 2026

5  out of  5
rating by Jill
"Fast and friendly service! Saved quite a lot on my car insurance."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Roger Ellsworth’s Team. "
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Will Crapo

February 6, 2026

5  out of  5
rating by Will Crapo
"curiosity got me to try a comparison post on facebook for home and auto insurance. i was unexpectedly contacted by an insurance 'Hub' the asked a few questions then conected me with Dawn at State Farm. She was very patient and understanding, asked alot of important questions to make sure we compared apples to apples with my previous company. In the end i was set up with a better rate and will definitely refer her and the agency to friends"
We responded:
"Will- thank you for the kind words and your business. Roger"
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Anthony Alberico

January 21, 2026

5  out of  5
rating by Anthony Alberico
"Pam, was very polite and kind and got it done without any pressure. Very satisfied."
We responded:
"Anthony, thank you for your business and trust in our agency. Roger"
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Nick Shelton

January 9, 2026

5  out of  5
rating by Nick Shelton
"Dawn is the best!"
We responded:
"We agree!!! Thanks for the feedback"
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Shira Nugent

December 22, 2025

5  out of  5
rating by Shira Nugent
"Very positive experience working with Roger and Pam. They helped me with a new business policy and saved me a lot of money on my personal policies. Everything was quick and easy to set up and I made two new friends in the process. Thanks guys!"
We responded:
"We are so happy to hear you had such a positive experience with us! Thanks for your kind words. "
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Amanda Wallace

December 16, 2025

5  out of  5
rating by Amanda Wallace
"Pam did a great job of getting us set up with new insurance and making sire we were getting the best rate."
We responded:
"That’s great Amanda, glad you had a good experience. "
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Justin Bontempo

October 15, 2025

5  out of  5
rating by Justin Bontempo
"Pam has been helping me with insurance for multiple years now. She is always straight forward with helping you to understand exactly what each policy covers and what each policy doesn't. I highly recommend for any insurance that you need."
We responded:
"Thanks for the kind words Justin, we're lucky to have Pam on our team!"
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Tyra ELLIOTT

September 14, 2025

5  out of  5
rating by Tyra ELLIOTT
"Dawn does her job very well, she was very friendly and helpful to us. Thanks again very much Dana for helping us set up our insurance policy....."
We responded:
"Thanks Tyra! Dawn is great. "
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Joseph Boone

September 12, 2025

5  out of  5
rating by Joseph Boone
"Chris Neil by far the best agent I ever had a conversation with. He takes his time and made me feel real comfortable on making my decision to join State Farm not only myself but my son as well. Awesome awesome guy you are Chris I thank you"
We responded:
"Thanks Joseph, we’re glad you had a positive experience!"
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Monique Morrison

August 28, 2025

5  out of  5
rating by Monique Morrison
"I really appreciated Dawn because she gave me the quote right from the beginning. She was kind and efficient. Every time I called, she responded quickly. Cut my insurance by $70 and my renters insurance by $15. Highly recommend! 🤗"
We responded:
"We’re glad you had a great experience Monique!"
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Danielle O'Brien

August 28, 2025

5  out of  5
rating by Danielle O'Brien
"Roger's agency is fabulous! I've worked closely with Pam Fell for years now (when she was with a previous State Farm agent prior to his retirement) and have always had the absolute best customer service! She is a fabulous communicator, extremely resourceful and couldn't be more pleasant. I recommend this specific agent and team to all of my friends, co-workers, and family members!!!"
We responded:
"Thanks for being a loyal customer Danielle! "
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Julia

August 27, 2025

5  out of  5
rating by Julia
"Chris was an absolute blessing. I needed to find a more affordable insurance and he walked me through all the questions I had. I ended up bundling policies which was still cheaper than my original car policy. Thanks Chris"
We responded:
"So happy we were able to save you money Julia!"
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Latangela Bird

August 15, 2025

5  out of  5
rating by Latangela Bird
"Thank you Chris for all of your expertise and help w new insurance bundle! I truly enjoyed the experience."
We responded:
"Thanks Latangela for the kind words, Chris is a great addition to our team. "
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Dustin Bro

July 30, 2025

5  out of  5
rating by Dustin Bro
"Roger is excellent to work with amazing team highly recommended"
We responded:
"Thanks Dustin, we're glad you've had a positive experience and appreciate the kind words."
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James Crandal

June 22, 2025

5  out of  5
rating by James Crandal
"Pam is knowledgable and I appreciate her willingness to help explain my coverages."
We responded:
"Thanks James!"
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Carl Reichanadter

May 7, 2025

5  out of  5
rating by Carl Reichanadter
"Pam did an excellent job of helping facilitate all of the issues when we had a storm damage claim for our house. Super helpful and super friendly!"
We responded:
"Thanks Carl! So glad you had a great experience!"
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L Severeid

April 29, 2025

5  out of  5
rating by L Severeid
"Great Customer service while updating my policy and deductible with the purchase of my new vehicle thanks to Pam F."
We responded:
"Thanks! We appreciate your loyalty"
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Alex Reynoso

April 19, 2025

5  out of  5
rating by Alex Reynoso
"Kasey Ham helped me quote a property that I was buying and bundling it with my vehicle. Real easy process and cool guy!"
We responded:
"Thanks Alex! "
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Lindsey Lee Summers

April 16, 2025

5  out of  5
rating by Lindsey Lee Summers
"Dawn was amazing at walking me through the entire process and making it all feel very easy."
We responded:
"Thanks Lindsey!"
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Toby Kongphouthakhoun

April 2, 2025

5  out of  5
rating by Toby Kongphouthakhoun
"The guy who helped me with bundling my insurances, Kasey Ham. He was great! He was clear, concise, and was able to answer all my questions. He was able to explain everything in a simply easy comprehensive manner."
We responded:
"Thanks Toby! We appreciate the kind review and your business!"
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Robin Miller

March 31, 2025

5  out of  5
rating by Robin Miller
"Erik Miller is super helpful, professional, and thorough! Highly recommend."
We responded:
"Thanks for the positive review Robin!"
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Katie Bibler

March 29, 2025

5  out of  5
rating by Katie Bibler
"Very satisfied agent!! Dawn was professional and answered all of my questions without hesitation. Will recommend to others!!"
We responded:
"Thanks Katie! We appreciate the recommendation."